Global computer outage forces British Airways to suspend all flights

All British Airways flights from London Heathrow and Gatwick airports have been cancelled until 6pm after a global computer outage.

Online medium, Mirror, reports that domestic and international flights are both affected, with British Airways saying the cancellations are due to a “major IT system failure that is causing very severe disruption to our flight operations worldwide”.

Frustrated passengers have complained of huge queues at check ins and say they’ve been left unable to use the airline’s website or app.

Pictures posted on social media also show holidaymakers onboard a plane waiting to be allowed to disembark a flight, while others have been left stranded on runways.

British Airways issued a statement just after 1.30pm on Saturday (today), which advised passengers that terminals have become “extremely congested.”

It added: “We are extremely sorry for the inconvenience this is causing our customers and we are working to resolve the situation as quickly as possible.”

The issues come as thousands of families — many with young children — flock abroad for the Bank Holiday weekend and the start of half term.

Passengers at Gatwick Airport this morning went through to the gate before being informed of the IT issues by the captain and told to return to the terminal where they would receive meal and drink vouchers.

Last month Lufthansa and Air France suffered a global system outage which prevented them from boarding passengers.


Source: Punch