Twitter’s busted again

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Illustration: Alex Castro / The Verge
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Twitter’s having some problems — just before noon ET on Monday, clicking links within tweets isn’t working, and for many people, the timeline is full of images that won’t load.

Trying to click a link leads to an error message that says “your current API plan does not include access to this endpoint.” People also seem to be getting the error when visiting the site in Incognito mode or if they’re not logged in.

The Twitter Support account says that “some parts of Twitter may not be working as expected right now,” and that “an internal change that had some unintended consequences” is to blame.

The Twitter Support account said that “an internal change that had some unintended consequences” was to blame. While the issues were happening, some Verge staffers’ Twitter access remained unaffected, while others weren’t even able to load the site.

CEO Elon Musk clarified that it was a “small API change” that had “massive ramifications,” and said that the company’s code stack would likely need to be completely rewritten, because it’s “extremely brittle for no good reason.”

Despite the company’s shrinking workforce, Musk has continued to push for new features, including promising changes that haven’t yet appeared, like last month’s call for ad revenue sharing with creators who post on the platform or a plan to introduce a new paid tier for its API.

This latest outage occurred only about a week after Elon Musk laid off much of the company’s remaining product team, including manager Esther Crawford, in the latest round of cuts since he took ownership of Twitter last fall. Twitter also had a similar outage nearly a month ago, which Platformer reported occurred because “an employee had inadvertently deleted data for an internal service that sets rate limits for using Twitter.”