McDonald’s stores going cashless in Melbourne over security issues

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McDonald's stores in Melbourne are requesting customers go cashless after an armed robbery in the city's south-east.

The hooded man approached the counter at the Cheltenham Road store in Dandenong and pulled a knife at 6.30am on November 22.

Police said the man made off through a side door with a small amount of cash.

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A man is wanted over an alleged armed robbery at a McDonald's restaurant in Victoria.

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A man is wanted over an alleged armed robbery at a McDonald's restaurant in Victoria. The hooded man approached the counter at the Cheltenham Road store in Dandenong and allegedly pulled a knife at 6.30am on November 22 last year.

"No one was physically injured," Victoria Police said in a statement.

Police released CCTV footage and an image of the man, who they described as Caucasian in appearance, about 182 centimetres tall and of solid build.

He was seen wearing a black hooded jumper, a black face covering, black three-quarter length pants, white ankle socks, white shoes, and white plastic gloves.

'Minimal cash on site'

The fast food giant has started to request cashless payments at some of its stores in Melbourne's east and south.

9News understands while cashless payments are preferred, the restaurants are still accepting cash if that is the only payment method available

Photos of signs indicating the preference for card payments at McDonald's stores have circulated on social media.

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London, United Kingdom - June 2, 2011 : McDonald McDonald's sign.

"Due to recent incidents, this restaurant is operating with minimal cash on site," one sign reads.

"We appreciate your assistance in using cashless payment methods if possible.

"Thank you for helping us keep you and our teams safe."

A McDonald's spokesperson said the safety and wellbeing of its people and customers is "our top priority".

"In response to recent incidents, McDonald's restaurants in Melbourne's east and south have implemented a number of proactive safety measures to ensure the ongoing protection of our people and customers," the spokesperson said.

"This includes asking customers to use cashless payment methods where possible.

"We would like to thank our customers for their assistance and understanding as we continue to prioritise safety in our restaurants."

According to the Australian Competition and Consumer Commission businesses can choose which payment types they accept.

It is legal for a business to specify the terms and conditions that they will supply goods and services, including whether cash payments are accepted.

Consumers must be made aware of these terms and conditions before they make a purchase.