After the company’s celebrity-faced bots didn’t work, it is trying a different approach.
Why it still takes days for banks to give you your money
This story was originally published in The Highlight, Vox’s member-exclusive magazine. To get early access to member-exclusive stories every month, join the Vox Membership program today. If you want to observe a particularly American problem, go open your phone’s Venmo app. Click on “me” and then click on “transfer.” If you have a balance in your account, […]

