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SOME Amazon customers won’t have access to a popular perk soon.
The e-commerce giant offers the benefit exclusively to Prime members for testing merchandise.
Amazon Prime members will no longer have access to a perk soon (stock image)[/caption]
After January 31, 2025, however, Prime Try Before You Buy will not be available anymore, per what a spokesperson confirmed to The U.S. Sun earlier this month.
The spokesperson explained that Amazon is confident its new AI-powered features like virtual try-on and advanced sizing recommendations would negate the need for Try Before You Buy.
Additionally, the shipping and processing costs in comparison to the other features were also a consideration.
“Given the combination of Try Before You Buy only scaling to a limited number of items and customers increasingly using our new AI-powered features like virtual try-on, personalized size recommendations, review highlights, and improved size charts to make sure they find the right fit, we’re phasing out the Try Before You Buy option,” the spokesperson noted.
To use it, members would select up to six pieces of eligible merchandise — including select men’s, women’s, and children’s clothing, footwear, and accessories — and add it to their cart.
They’d then place the order through an alternative but similar checkout process used for standard items.
The Try Before You Buy eligible merchandise arrives, on average, after four to six business days, and then a seven-day trial period begins.
Consumers then use or try on the merchandise to see if they like it during the period, sending back whatever they don’t want by 11:59 p.m. local time on the seventh day.
They must also identify which items they’ll be returning and which they’d be keeping, if any, in the “Your Orders” section through their Amazon account.
Prime members then get a confirmation of their returns later on and they’re only charged for what they keep.
More information on Prime Try Before You Buy can be found on Amazon’s website.
CUSTOMER COMMENTARY
With only days remaining for Prime members to take advantage of the perk, some have been left with mixed feelings.
“Seems unnecessary when returns work the same way,” a customer fumed in a thread on X.
“Guess its back to the old-fashioned way of hoping things fit!” another added.
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Don’t squander those prime-ium benefits, says Sean Keach, The Sun’s Head of Technology and Science…
If you’re an Amazon Prime member, you’re probably paying $14.99 or £8.99 every single month.
And if you’re only using it for faster deliveries, you’re ignoring loads of money-saving perks.
You’re already paying for Prime, so you might as well get your money’s worth.
First off, you can try Amazon Photos, which is extremely handy if you’re a serial snapper.
It gives you access to unlimited full-resolution photo storage, as well as 5GB for videos.
Second is Prime Reading, which serves up “a rotating collection of over 3,000 digital books, audiobooks, magazines, comics, and more”.
It’s perfect for bookworms, and is totally free with your regular Prime membership.
It’s great to pair with another perk called Amazon First Reads.
This gives you early access to a brand new book for free every single month.
Third is one for gamers, and is aptly named Prime Gaming.
You’ll get free games and in-game content every month on a rotating basis.
And if you’re a fan of Twitch, you’ll even be given a free channel subscription to use each month.
On top of that, you’ll be able to play some free games using Amazon’s Luna cloud-gaming service.
Audiophiles will want to check out Amazon Music, which gets you ad-free listening to over 100 million songs, along with thousands of playlists and popular podcasts.
And here’s a bonus one if you’re in the US: free Grubhub+.
It’s one of the best perks because it gets you a year subscription that would normally cost $9.99 a month.
You’ll get unlimited $0 delivery fees on any order over $12 with your membership, but it’ll terminate if you cancel Prime.
By Sean Keach
“Nooooo. I loved this!” a third exclaimed.
Someone else said they “didn’t know that was a thing.”
RETURN IT NOW
Another extended perk for Amazon customers will also end on January 31.
Those who bought holiday gifts between November 1 and December 31, 2024, were offered more time to send items back if they needed.
Instead of having only 30 days as per typical for Amazon’s return policy, items purchased within the window could be sent back until the end of this month.
Several other retailers, including beauty brands like Ulta, did something similar.
Amazon also recently decided to pause an advanced delivery perk in two states.
There’s also a change to Prime that some members are calling “unbearable,” as they’ll need to pay to avoid it.
