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Is AI Really A Job Killer? These Experts Say No

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If you believe all the doom and gloom in the news today, you might think automation and the deployment of AI-enabled systems at work will replace scores of jobs worldwide.

Copyright: forbes.com – “Is AI Really A Job Killer? These Experts Say No”


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But management and technology experts Thomas Davenport and Steven Miller argue that AI is not a job destroyer — no matter what other predictions might say. Yes, AI and intelligent technology will take over some jobs, but that will free up workers to do more challenging and important work.

Tom and Steven recently completed a book on this topic called Working with AI: Real Stories of Human-Machine Collaborationand I got the chance to speak with them about their predictions for how AI will fit in with the workplaces of the future.

Here’s How AI Is Augmenting Humans in the Workplace

When I asked Tom and Steven for some examples of AI-augmented work, they brought up several innovative examples.

Morgan Stanley’s wealth management business unit is using machine learning to make customized investment predictions, similar to the way Netflix uses predictive technology in the entertainment world. Wealth managers who use the system are not only more productive, but also have happier, more satisfied clients.

A machine shop is using HoloLens mixed reality smart glasses and augmented reality to train operators on how to use machinery. Steven says, “This is a wonderful example of how new technology actually makes it easier for new entrants to come into a job.”

At the Jewel Changi shopping complex in Singapore, security teams are using AI to analyze video and input from other sensors to identify situations that might require human security agents to follow up.

But management and technology experts Thomas Davenport and Steven Miller argue that AI is not a job destroyer — no matter what other predictions might say. Yes, AI and intelligent technology will take over some jobs, but that will free up workers to do more challenging and important work.

Der Beitrag Is AI Really A Job Killer? These Experts Say No erschien zuerst auf SwissCognitive, World-Leading AI Network.

Source: SwissCognitive