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THE Tesla app, which customers use to communicate with their smart cars remotely, has crashed for a number of users.
People having issues with the app say they are being met with a banner warning their device has “no internet connection” – even when it is connected to Wi-Fi.
Tesla owners have flocked to social media platform X to see whether it is a more widespread problem[/caption]
Other apps on customers’ devices are fine, according to reports from users, so it appears the issue lies with Tesla.
Tesla owners have flocked to social media platform X to see whether it is a widespread problem.
“Is everyone’s Tesla app working ok?,” one customer asked.
“Just noticed mines been saying “no internet connection” for maybe all night, yet most other things on my phone are ok.”
Another added: “Is anyone else’s Tesla app being weird? My car is just completely gone from my app and I can’t access any of the controls, or see any of my insurance information.
“I can’t wait to get rid of this car.”
Others have said they can communicated with their car through a third party app, but not with Tesla’s official platform.
The Tesla app is largely used to control and monitor the vehicle from afar.
It can track a Tesla vehicle’s location, lock or unlock it, monitor the car’s battery range, turn up the AC and even put it into valet mode.
The outage appears to be isolated to a few dozen of customers in the UK, US and Australia.
