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An Adelaide woman left paralysed by a Singapore Airlines light that hit severe turbulence, leaving one man dead and dozens of passengers injured, has opened up about the ordeal and her ongoing fight for more compensation.
Meanwhile, a fresh investigation into the mid-air emergency has uncovered new information about whether it could have been avoided.
In four frantic seconds, Kerry Jordan's life changed forever.
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"I remember hearing a man ask me, 'Can you feel your legs?' And just the reality of 'No, can't feel, yeah, can't feel that'."
Jordan and husband Keith Davis were travelling home to Australia from the UK on board Singapore Airlines Flight 321 in May, when the plane struck severe turbulence.
A violent and terrifying altitude drop sent Kerry and dozens of others flying out of their seats.
"People seriously thought we were going down," Davis said.
"We thought we'd hit something, it was that violent."
They thought they were about to die.
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Four months on, the dance teacher remains paralysed from the chest down.
She's still living in a hospital and staring down a long road to recovery.
It's a life changing event that a special investigation by Nine's 60 Minutes reveals could potentially have been avoided.
The couple are working with former senator and lawyer Nick Xenophon.
He's campaigning for better compensation, saying the $75,000 so far offered by the airline only adds insult to injury.
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"Singapore Airlines is an airline that last year made close to $3 billion in profit," he said.
"They need to explain why they won't do everything possible to make sure that Kerry's looked after for the rest of her life."
Watch the full investigation on 60 Minutes tonight.
