WhatsApp users complain of annoying problem that BLOCKS them from using app

WHATSAPP users have been warned over a surprising problem that effectively blocks people from accessing the app.

With over 2billion users worldwide, WhatsApp is the most popular messaging platform around.

Some WhatsApp users can’t get past this screen[/caption]

Getty

Simple solution instantly fixes the problem[/caption]

But many appear to have run into a long-running issue at some point or other.

While you may not experience this glitch on WhatsApp today, it’s worth knowing in case it strikes in future.

It usually comes up when you’re setting the app up on a new phone or if you’re installing it for the first time.

When setting the app up, you have to accept the terms of service.

However, some people have noticed that there is no button that allows them to do this, leaving them locked out and unable to message friends.

“why can’t i continue???” one confused user wrote on Reddit recently.

“Need to press okay but it’s not showing up,” another commented.

“Just got a new phone and it seems like I can’t get WhatsApp to work.”

But there’s a very simple reason for this problem – and it’s all to do with the font size.

On Android and iPhone you can make the text larger in the settings, which is especially useful if you find the standard size too small to read.

The issue is, this inadvertently shunts the “Agree & continue” button further down out of view – and with no option to scroll down.

So the simple solution is to temporarily make the text size smaller so you can go back to the app and see the button.

“It looks like you’re using a font that’s too large and you can’t see the “next” button,” one helpful user responded on Reddit.

“Try decreasing the text size in the settings.”

The affected person responded: “oh my god thank you so much you’re a life saver.”

How to change the font size on Android

To change the font size on Android:

To change the font size on iPhone:

Wondering how to get the most out of WhatsApp? Read on to find out about all the hidden features, tips and hacks for the social media platform…